Title

AWS re:Invent 2023 - Siemens Healthineers: How to achieve citizen integration at scale (BIZ215)

Summary

• Siemens Healthineers, a leading medtech company, has adopted the SnapLogic platform to achieve citizen integration at scale.
• The company has a global presence with 70,000 employees in over 70 countries, serving various internal business functions and regions.
• Four key areas of focus were identified for digital transformation: user-centric workflows, digital IT transformation, cybersecurity, and digitalizing business processes and applications.
• SnapLogic has been chosen as the strategic integration platform to connect various data sources, backends, SaaS, and on-prem applications.
• Siemens Healthineers has embarked on a journey to transform its treasury management and customer service processes using SnapLogic.
• The company has leveraged AWS for a resilient, innovative, and effective cloud infrastructure to support SnapLogic.
• The citizen integration journey began in 2018-2019 with the evaluation and pilot of SnapLogic, leading to the onboarding of citizen integrators in 2020 and expansion into AWS regions.
• Siemens Healthineers is now focusing on API management and building a composable architecture to adopt technologies like generative AI and drive an API-first culture.

Insights

• Siemens Healthineers' strategic use of SnapLogic for integration highlights the importance of choosing the right platform for digital transformation, particularly in complex environments like healthcare.
• The company's focus on citizen integration suggests a trend towards democratizing IT and empowering non-technical users to build integrations and workflows, which can accelerate digital transformation.
• The mention of generative AI and API-first culture indicates that Siemens Healthineers is looking to stay ahead of technological advancements and integrate them into their digital strategy.
• The dual-region approach on AWS for SnapLogic environments underscores the need for global companies to have a robust and distributed cloud infrastructure to support their operations effectively.
• The transformation of critical business processes, such as treasury management and customer service, through integration platforms like SnapLogic, demonstrates the potential for significant improvements in efficiency and risk management within large organizations.