Data Driven Outcomes in Public Sector Workplaces Dei206

Title

AWS re:Invent 2022 - Data-driven outcomes in public sector workplaces (DEI206)

Summary

  • Patricia Césaire leads AWS's global inclusion, diversity, and equity customer engagement efforts.
  • William Lash, CEO with a background in system engineering, emphasizes strategic vision and a culture of teamwork.
  • Jide Awe, Director of Technology at Chirality Capital Consulting, has experience in business transformation and digitalization, focusing on AWS strategic initiatives.
  • The Department of Justice (DOJ) faced challenges with data integration and collection, impacting their ability to provide healthcare services to federal inmates.
  • Chirality Capital Consulting helped DOJ by leveraging AWS services like EC2, EBS, and Redshift to improve data management and reduce costs.
  • The project took three years (2018-2021) and resulted in significant improvements, including a nearly 70% improvement in responding to congressional requests and a 50% reduction in storage costs.
  • The team's diversity and inclusive culture contributed to the project's success, aligning with AWS's leadership principles and thinking big approach.

Insights

  • The public sector, including the DOJ, often struggles with decentralized systems and inefficient data management, leading to operational challenges and increased costs.
  • Chirality Capital Consulting's approach to solving DOJ's challenges involved a deep understanding of the client's environment, culture, and pain points, reflecting the company's philosophy of being a "mirror image" of their clients.
  • AWS services played a crucial role in transforming DOJ's data infrastructure, enabling better decision-making, cost savings, and improved healthcare services for inmates.
  • The success of the project was measured not only by tangible results like cost reductions and improved response times but also by intangible factors such as customer feedback and team cohesion.
  • The diverse backgrounds of the Chirality Capital Consulting team members brought unique perspectives and ideas, highlighting the importance of diversity and inclusion in achieving innovative solutions.
  • The leadership at Chirality Capital Consulting places a strong emphasis on personal growth, teamwork, and a shared vision, which is integral to their success and aligns with AWS's leadership principles.