Building Ready to Use Customer Experiences with Partner Solutions Mkt202

Title

AWS re:Invent 2022 - Building ready-to-use customer experiences with partner solutions (MKT202)

Summary

  • Marty Sajakpour from AWS discusses building customer experiences with partner solutions, focusing on the customer journey on the cloud.
  • Avi from World Fuel Services shares their migration to AWS and integration of partner solutions.
  • Adrian from AWS talks about partner engineering, emphasizing the integration of partner software and the lifecycle of partner solutions.
  • Sandeep from AWS demonstrates building integrated experiences with partners, highlighting new launches that simplify the process, such as AWS Control Tower Account Factory Customization.
  • The session covers the importance of a strong foundation on AWS, setting up controls, compliance, networking, identity, and security.
  • It also discusses the evolution of customer needs, including the desire for templates, best practices, procurement processes, and solutions for both centralized and distributed environments.
  • Avi Boru details World Fuel Services' cloud journey, focusing on automation, partner integration, and the significant improvements in provisioning environments and productivity.
  • Adrian Delucas explains the lifecycle of partner integrations, the value of AWS partner solutions, and the benefits of using them.
  • Sandeep Kashyap presents a demo on Account Factory Customization with Splunk, showcasing the ease of deploying partner solutions in AWS environments.

Insights

  • AWS Control Tower plays a pivotal role in orchestrating foundational components for customers, allowing them to set up their environment faster.
  • Customers are looking for ways to integrate their on-premises solutions and skill sets into AWS to ease the transition.
  • The launch of AWS Control Tower Account Factory Customization is a significant development, as it embeds partner solutions within the AWS environment, reducing the need for manual configuration and procurement.
  • World Fuel Services' journey highlights the importance of automation in scaling cloud operations and integrating partner solutions to maintain security and compliance while innovating.
  • AWS partner solutions are not only about providing software but also include guidance and automation based on best practices, which are maintained and updated by AWS.
  • The use of CloudFormation and Terraform templates in partner solutions indicates a trend towards infrastructure as code and the need for cross-platform compatibility.
  • The session demonstrates AWS's commitment to reducing the technical debt for customers by providing managed services and integrations that simplify cloud operations and governance.