Title

AWS re:Invent 2022 - How Love’s Travel Stops improved customer experience with SAP on AWS (ENT203)

Summary

Love’s Travel Stops shared their journey of migrating SAP workloads to AWS, highlighting the transformation in customer experience and operational efficiency.
Bob Armstrong from Love’s Travel Stops detailed the company's history, its commitment to growth, and the need for modernizing their SAP ERP system.
The migration was driven by the need for improved security, minimal disruption, and enhanced high availability (HA) and disaster recovery (DR) capabilities.
Love’s utilized AWS services such as Quick Starts for SAP, hardened instances, HANA system replication, and AWS ProServe for the migration.
The company achieved significant cost savings, reduced maintenance windows, and built strong leadership confidence in AWS.
Manoj Mathukrishnan from AWS discussed the extensive experience AWS has in hosting SAP workloads and the continuous innovation in AWS services tailored for SAP.
AWS has released several SAP-specific tools and services, including AWS SDK for SAP ABAP, AWS Migration Orchestrator, and AWS Backup for SAP HANA.
AWS Professional Services and the SAP Competency Partner Program were highlighted as resources for customers looking to migrate and modernize their SAP workloads on AWS.

Love’s Travel Stops’ migration to AWS was not just a technical upgrade but also a strategic move to improve customer experience and operational efficiency.
The company's approach to migration was opportunistic, focusing on immediate benefits such as security improvements and cost savings rather than being driven by external pressures.
AWS’s continuous innovation in SAP-specific services and tools demonstrates a strong commitment to supporting SAP workloads, which is a key consideration for enterprises running mission-critical systems.
The AWS ProServe engagement and the use of AWS Quick Starts for SAP indicate that AWS provides not only the infrastructure but also the expertise and tools to facilitate complex migrations.
The session highlighted the importance of automation, security, and strong partnerships in successful cloud migrations.
AWS’s global footprint and the breadth of services offer a compelling case for enterprises to consider AWS as a platform for SAP workloads, especially those looking to leverage cloud benefits for HA, DR, and scalability.
The talk emphasized the need for enterprises to challenge economic assumptions and embrace cloud-native models for procurement and capacity planning, which can lead to significant cost savings and operational benefits.