Title
AWS re:Invent 2023 - Scale your AWS Partner business through personalized insights (PEX126)
Summary
- AWS introduced the Partner Analytics application in AWS Partner Central.
- The tool was developed in response to partner feedback for a unified view of AWS business data and transparency with AWS internal views.
- Partner Analytics provides a 360-degree view of business data, including ACE pipeline and marketplace data, in one place.
- Role-based permissions and IAM management ensure secure access to data.
- The application features an "At a Glance" homepage for a snapshot of business performance across various focus areas.
- Detailed analytics include AWS Customer Engagement (ACE), investments, marketplace billing, disbursements, marketing campaigns, lead funnel views, and product usage.
- AWS Marketplace Engagement Score is a new feature that predicts the likelihood of an account procuring via AWS Marketplace.
- Partners can review historical sales, forecast pipeline, track credits and discounts, and gain insights on leads and opportunities.
- Access to Partner Analytics requires an advanced security role and being at the validated or differentiated stage of a partner path.
- Feedback and support features are included for continuous improvement of the tool.
- AWS encourages partners to use the tool and provide feedback to help prioritize future enhancements.
Insights
- The Partner Analytics application is a direct response to partner needs for integrated data views and transparency, indicating AWS's commitment to partner success and feedback-driven development.
- The integration of role-based permissions and IAM suggests a strong emphasis on data security and access control within the partner ecosystem.
- The introduction of the AWS Marketplace Engagement Score demonstrates AWS's commitment to providing actionable intelligence to partners, potentially transforming sales strategies and prioritization.
- The ability to analyze data across various dimensions (geography, customer segment, industry) allows for more targeted business strategies and better resource allocation.
- The focus on consolidating operational data into a single view reflects a trend towards simplification and efficiency in partner management tools.
- The requirement for an advanced security role and partner path status to access the analytics dashboard suggests that AWS is targeting more engaged and invested partners with this tool.
- The inclusion of feedback mechanisms and a live survey indicates an ongoing iterative approach to product development, with partner input being a critical component.