Title

AWS re:Invent 2022 - What’s new with Amazon WorkSpaces, AppStream 2.0 & WorkSpaces Web (EUC202)

Summary

• AWS End User Computing (EUC) services are focused on delivering maximum customer value by supporting changing business needs, dynamic workflows, and providing the best customer experiences.
• The session highlighted the importance of flexibility, choice, and customer experience in AWS EUC services.
• AWS EUC services aim to enhance productivity, resiliency, security, and cost optimization for both admins and end users.
• New features and services announced include Ubuntu on Amazon WorkSpaces, SAML 2.0 Certificate-Based Authentication, WorkSpaces Core, and improvements to the WorkSpaces streaming protocol (WSP).
• Amazon WorkSpaces multi-region resiliency (MRR) was introduced, enabling users to continue working despite outages by switching to a backup region within 30 minutes.
• Maximus shared their journey with AWS EUC, emphasizing the benefits of Amazon WorkSpaces in scalability, compliance, and security, especially during the COVID-19 pandemic.
• Over 50 features were launched across AWS EUC services in the past year, with plans for continued expansion and innovation.

Insights

• The introduction of Ubuntu on Amazon WorkSpaces caters to the needs of developers and other professionals who prefer or require the Ubuntu environment, enhancing flexibility and choice for AWS customers.
• The SAML 2.0 Certificate-Based Authentication and WorkSpaces Core reflect AWS's commitment to security and customization, allowing customers to integrate with existing identity providers and build customized VDI solutions.
• The overhaul of the WorkSpaces streaming protocol (WSP) and the launch of WSP 2.0 demonstrate AWS's responsiveness to customer feedback and its continuous efforts to improve performance and user experience.
• Amazon WorkSpaces multi-region resiliency (MRR) is a significant development for business continuity planning, offering a cost-effective solution to maintain productivity during outages without the need for constant payment for backup infrastructure.
• The partnership between AWS and Maximus showcases the real-world application and benefits of AWS EUC services, highlighting the importance of listening to customer needs and collaborating for tailored solutions.
• AWS's strategy of launching numerous features and expanding to new regions indicates a strong commitment to innovation and customer-centric development in the EUC space.
• The session emphasized the importance of AWS EUC services in enabling remote work, which has become increasingly relevant in the context of the COVID-19 pandemic and the shift towards more flexible work arrangements.