Transform Federal Customer Experiences with Aws Marketplace Mkt203

Title

AWS re:Invent 2022 - Transform federal customer experiences with AWS Marketplace (MKT203)

Summary

  • Nick Miller leads the U.S. federal AWS Marketplace business and discusses the transformation of federal customer experiences through AWS Marketplace.
  • Eddie Lee, leading the worldwide public sector channel team, and Matthew Soltis from GDIT also contribute to the session.
  • AWS Marketplace is used by many to transform procurement and is expected to grow in use.
  • The session covers the challenges government customers face in improving customer experiences and how AWS Marketplace can help.
  • AWS Marketplace has over 3,000 sellers and 13,000 listings, aiding in procurement efficiency and software supply chain modernization.
  • AWS Marketplace for the U.S. Intelligence Community and other initiatives like Wicker RAM and Project Argus are highlighted.
  • The session includes discussions on the importance of security, visibility, and integration with existing agency workflows.
  • The AWS Marketplace Partner Program, professional services, and the distributor sell of record (DSOR) program are mentioned.
  • A demonstration of AWS Marketplace private connector integration with Jira for approval workflows is provided.
  • The session concludes with success stories of ISVs in the federal market and the potential for AWS Marketplace to drive innovation.

Insights

  • AWS Marketplace is becoming a critical tool for federal agencies to modernize procurement and adopt digital transformation strategies.
  • The Marketplace simplifies the adoption of third-party software, aligns with regulated procurement policies, and maintains fair competition.
  • AWS Marketplace's growth in listings and sellers indicates a broad acceptance and reliance on the platform for software procurement.
  • The integration of AWS Marketplace with existing agency workflows and approval processes is essential for its adoption and effectiveness.
  • Security and visibility are paramount in the federal space, and AWS Marketplace addresses these concerns by vetting vendors and providing continuous software scanning.
  • The AWS Marketplace Partner Program and DSOR are initiatives that facilitate the involvement of channel partners and distributors, enhancing the Marketplace ecosystem.
  • The use of AWS Marketplace for air-gapped environments, such as the U.S. Intelligence Community, demonstrates its versatility and ability to meet stringent security requirements.
  • The success stories shared during the session underscore the potential for AWS Marketplace to enable small and innovative technology providers to penetrate the federal market effectively.
  • The session emphasizes the need for ISVs to align their offerings with federal procurement processes and to leverage integrators and AWS Marketplace features to drive adoption.