Title
AWS re:Invent 2022 - Transform federal customer experiences with AWS Marketplace (MKT203)
Summary
- Nick Miller leads the U.S. federal AWS Marketplace business and discusses the transformation of federal customer experiences through AWS Marketplace.
- Eddie Lee, leading the worldwide public sector channel team, and Matthew Soltis from GDIT also contribute to the session.
- AWS Marketplace is used by many to transform procurement and is expected to grow in use.
- The session covers the challenges government customers face in improving customer experiences and how AWS Marketplace can help.
- AWS Marketplace has over 3,000 sellers and 13,000 listings, aiding in procurement efficiency and software supply chain modernization.
- AWS Marketplace for the U.S. Intelligence Community and other initiatives like Wicker RAM and Project Argus are highlighted.
- The session includes discussions on the importance of security, visibility, and integration with existing agency workflows.
- The AWS Marketplace Partner Program, professional services, and the distributor sell of record (DSOR) program are mentioned.
- A demonstration of AWS Marketplace private connector integration with Jira for approval workflows is provided.
- The session concludes with success stories of ISVs in the federal market and the potential for AWS Marketplace to drive innovation.
Insights
- AWS Marketplace is becoming a critical tool for federal agencies to modernize procurement and adopt digital transformation strategies.
- The Marketplace simplifies the adoption of third-party software, aligns with regulated procurement policies, and maintains fair competition.
- AWS Marketplace's growth in listings and sellers indicates a broad acceptance and reliance on the platform for software procurement.
- The integration of AWS Marketplace with existing agency workflows and approval processes is essential for its adoption and effectiveness.
- Security and visibility are paramount in the federal space, and AWS Marketplace addresses these concerns by vetting vendors and providing continuous software scanning.
- The AWS Marketplace Partner Program and DSOR are initiatives that facilitate the involvement of channel partners and distributors, enhancing the Marketplace ecosystem.
- The use of AWS Marketplace for air-gapped environments, such as the U.S. Intelligence Community, demonstrates its versatility and ability to meet stringent security requirements.
- The success stories shared during the session underscore the potential for AWS Marketplace to enable small and innovative technology providers to penetrate the federal market effectively.
- The session emphasizes the need for ISVs to align their offerings with federal procurement processes and to leverage integrators and AWS Marketplace features to drive adoption.