Title
AWS re:Invent 2023 - How Better Mortgage worked with Amazon and AWS to grow their business (SEG103)
Summary
- AWS offers a range of programs and resources beyond cloud services to help businesses grow.
- Richard, the worldwide go-to-market strategy leader for AWS's digital native business segment, shared his experience as a founder and the benefits of AWS resources.
- AWS provides free resources to help with technical requirements, business case development, and acceleration of build processes.
- Mari Mamic, head of the digital native business segment at AWS, discussed the importance of aligning technology with business models, customer acquisition, and operations.
- AWS works backwards from customer needs, offering executive support, industry expertise, workshops, and programs to accelerate proof of concepts.
- A common path for innovation at AWS involves ideation, evaluation, building, and scaling, with various mechanisms to accelerate each step.
- Nneka Akpai from Better Mortgage shared their journey with AWS, focusing on executive alignment, leveraging digital innovation programs, and building new products like One Day Mortgage and Mortgage as a Service.
- Better Mortgage's success with AWS was attributed to transparency with AWS account teams, utilizing free innovation resources, and acting on ideation sessions to quickly reach a minimum lovable product (MLP).
Insights
- AWS's approach to customer engagement emphasizes a deep understanding of business challenges and aligning resources to address them, often at no cost to the customer.
- The digital native business segment at AWS is focused on companies that disrupt industries and are at the forefront of technological innovation.
- AWS's methodology of working backwards from customer needs is a core principle that drives the development of their programs and resources.
- The case study of Better Mortgage illustrates the practical application of AWS's innovation resources, showing how a strategic partnership can lead to rapid product development and market growth.
- Better Mortgage's experience highlights the importance of executive buy-in, clear goal alignment, and leveraging external resources to innovate and scale efficiently.
- AWS's free resources, such as digital innovation programs and workshops, can be pivotal in helping businesses overcome technical and strategic challenges, leading to faster product launches and business growth.
- The session underscores the value of AWS's ecosystem, which extends beyond cloud infrastructure to include strategic business support and innovation acceleration.