Title

AWS re:Invent 2022 - Proactive governance and compliance for AWS workloads (COP204)

Summary

Masanya Scott, Senior Manager, Product Manager at AWS, introduces the session and the speakers, including customers from NextEra Energy and Capital One.
Ximena Carrillo from NextEra Energy discusses their automation and self-service project using AWS services, which led to significant reductions in provisioning time and manual tasks, and improved IT asset inventory and audit requirements.
Steve Davis from Capital One shares their journey to the cloud, focusing on their VDI solution using AWS WorkSpaces and the AWS Service Management Connector for integration with ServiceNow.
Masanya Scott highlights the importance of aligning with ITSM standards and introduces AWS Service Management Connectors, which bridge customers' familiar governance processes with AWS CloudOps services.
Sanya Parmar, Senior Product Manager at AWS Systems Manager, discusses the AWS Cloud Operations Model, emphasizing the importance of setup, build, migrate, and operate stages, and the integration of various AWS services for efficient cloud operations.

NextEra Energy and Capital One have successfully implemented AWS services to automate and streamline their cloud operations, demonstrating the practical benefits of AWS's cloud operations model.
The AWS Service Management Connector is a key tool that allows integration between AWS services and popular ITSM tools like ServiceNow and Atlassian Jira, enabling customers to maintain their existing governance processes while leveraging AWS's automation and scalability.
AWS emphasizes the importance of proactive governance and compliance, with a focus on both preventative and detective controls to ensure secure and compliant cloud operations.
The AWS Cloud Operations Model is designed to support customers throughout their cloud journey, from initial setup to ongoing operations, with a strong emphasis on automation and integration for increased productivity and operational resilience.
AWS encourages customers to think of operations from the outset of their cloud projects, rather than as an afterthought, to ensure agility, compliance, and efficient management of cloud resources.