Partnering to Transform Industries Addressing Customers Top Needs Pex105

Title

AWS re:Invent 2023 - Partnering to transform industries: Addressing customers’ top needs (PEX105)

Summary

  • AWS is focusing on industry-specific solutions and outcomes, moving away from providing generic technology building blocks.
  • The talk was presented by Ryan Thomas and Derek Seymour, who lead AWS partner organizations for regulated industries and various other sectors, respectively.
  • AWS is organized around 15 major industry verticals, with a focus on speaking the language of customers and providing tailored solutions.
  • AWS partners are categorized into software partners, industry specialist partners, and consulting/systems integration partners.
  • Examples of successful partnerships include Snowflake, VTEX, and NLX, showcasing how AWS and its partners have addressed industry-specific challenges.
  • AWS emphasizes the importance of industry expertise, specialized solutions, and customer engagement in familiar terms and environments.
  • AWS provides a range of tools for partners to engage with customers, including the AWS Solutions Library, AWS Marketplace, and industry-specific events and publications.
  • AWS encourages partners to grow their business through the AWS Partner Network, which offers various levels of engagement and specialization.

Insights

  • AWS's shift towards industry-specific solutions indicates a maturation of cloud services, where the focus is on delivering value directly aligned with customer business objectives.
  • The success stories shared during the talk highlight the importance of deep integration between AWS services and partner offerings, leading to improved performance and customer satisfaction.
  • AWS's approach to partnering is highly collaborative, leveraging the strengths of both AWS and its partners to create innovative solutions that address complex industry challenges.
  • The emphasis on speaking the customer's language and understanding their business needs is a strategic move to ensure that technology solutions are relevant and impactful.
  • AWS's partner ecosystem is extensive and diverse, with a clear structure for engagement and growth, which is designed to foster innovation and support partners at various stages of their journey.
  • The industry cloud platform concept, although not fully defined, is emerging as a significant trend, with AWS positioning itself as a leader in this space through its industry-specific go-to-market strategies.
  • AWS's partner programs and marketplaces are critical in enabling partners to reach customers effectively, providing a streamlined path for discovery, engagement, and transaction.