Verizon Connect Transformation through Their Journey to the Cloud Tlc303

Title

AWS re:Invent 2022 - Verizon Connect transformation through their journey to the cloud (TLC303)

Summary

  • Verizon Connect faced innovation slowdown due to monolithic architecture and quarterly feature releases.
  • They began their cloud journey in 2015, moving from a data center to a hybrid architecture, then fully into AWS.
  • Challenges included connectivity, data synchronization, and adapting to cloud-native services.
  • Verizon Connect partnered with AWS through the Experience-Based Acceleration Program for migration support.
  • Post-migration, they focused on optimizing the platform, increasing releases, and adopting cloud-native services.
  • Future plans include leveraging event-driven architectures, serverless, and purpose-built data stores.
  • The transformation involved not only technology but also workforce agility and upskilling.
  • Verizon Connect is a leading provider of mobile workforce solutions, combining SaaS and IoT.
  • Their flagship product, Reveal, offers vehicle and driver safety features and intelligent scheduling.
  • The migration to AWS led to a significant increase in deployment frequency and a shift towards cloud-native products.
  • Training, automation, and cost management became key focuses for the workforce.
  • The transformation allowed Verizon Connect to focus on customer problems rather than infrastructure management.

Insights

  • The transition from monolithic architecture to microservices is a common challenge for growing companies, and cloud services like AWS can facilitate this transformation.
  • A hybrid cloud approach can be a stepping stone for companies before fully committing to a public cloud provider.
  • Partnerships with cloud providers can accelerate migration and provide access to expertise and new technologies.
  • Adopting cloud-native services and architectures can lead to increased agility and innovation, allowing for more frequent and reliable feature releases.
  • The journey to the cloud is not just about technology; it also requires cultural and process changes within the organization, including training and re-skilling of the workforce.
  • Managed services and serverless computing can reduce the operational burden on companies, allowing them to focus on their core business and customer needs.
  • Event-driven architectures and purpose-built data stores are becoming more prevalent as companies look to optimize their cloud-based applications.
  • The use of AWS services like IoT Core, IoT Sado, IoT Jobs, and edge processing capabilities can enhance IoT ecosystems and data processing.
  • The transformation journey is ongoing, with continuous re-architecting and modernization of platforms to leverage the full potential of cloud services.